Privacy Policy

Last Updated: November 15, 2023

1. Introduction

InvestWise Canada ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website investwisecanada.com (the "Website"), including any content, functionality, and services offered through the Website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Register for our newsletter
  • Complete forms on our Website
  • Contact us through our contact form
  • Subscribe to our services
  • Request information or assistance

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you access our Website, we may automatically collect certain information about your device and usage of the Website. This information may include:

  • IP addresses
  • Browser type
  • Operating system
  • Device information
  • Usage data (pages visited, time spent on pages, links clicked)
  • Referring websites

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and to maintain certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

The types of cookies we use include:

  • Essential cookies: Necessary for the Website to function properly
  • Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around the Website
  • Functionality cookies: Enable us to personalize your experience
  • Targeting cookies: Record your visit to our Website, the pages you visit, and the links you follow

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Website
  • Processing and completing transactions
  • Sending administrative information, such as updates, security alerts, and support messages
  • Responding to your comments, questions, and requests
  • Sending promotional communications, such as newsletters, if you have opted in to receive them
  • Monitoring and analyzing trends, usage, and activities in connection with our Website
  • Detecting, preventing, and addressing technical issues
  • Protecting against, identifying, and preventing fraud and other illegal activity

4. Legal Basis for Processing

We will only process your personal data when we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal data. In most cases, the legal basis will be one of the following:

  • Consent: You have consented to our use of your personal data
  • Contractual necessity: We need to process your personal data to perform a contract with you
  • Legitimate interests: We have a legitimate interest in using your data in a way that does not override your rights
  • Legal obligation: We need to process your personal data to comply with a legal obligation

5. Disclosure of Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as email delivery, hosting services, and analytics.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect and defend our rights or property, or the safety of our users or others.
  • With Your Consent: We may share your information with third parties when we have your consent to do so.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any password and account information, and for controlling access to your email communications with us.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction of processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

9. International Data Transfers

Our operations are based in Canada, and your information may be processed and stored in Canada and other countries where our service providers maintain facilities. By using our Website, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than those of your country.

10. Third-Party Links

Our Website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: